Leah Reich, PhD is an ethnographer and writer based in Stockholm, Sweden. Her work explores the intersection of the personal and the universal, the tactical and the fundamental – how each illuminates the other, and how together they help us navigate the joys and challenges of being human.
She currently works at Spotify as a senior user researcher focusing on the core experience of music consumers. Prior to joining Spotify, she was Slack's first user researcher, where she helped develop a deeply human user research practice and discipline that gave product teams the insights necessary to ship features while also providing them with a deeper, more foundational understanding of their users and the product.
A long-time essayist and columnist, Leah most recently wrote an advice column for The Verge called "How To Be Human."