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Cheryl Platz
Cheryl Platz Young

Cheryl Platz

Senior Designer, Microsoft

Cheryl Platz is the Design Lead for Microsoft’s Azure management portal and marketplaces. She specializes in designing for natural user interfaces (NUI), applied storytelling in design, and taming complexity in any manifestation.

Her considerable NUI experience includes time designing cutting-edge voice and multimodal experiences for Amazon’s Alexa, Microsoft’s Cortana, and the Windows Automotive team. Her more traditional experience spans video games, server management products, websites, and even theme parks.

In her spare time, Cheryl is a professional actress specializing in improvisational theater and live Internet broadcast media.

The voice of the future (en)

What works and what does not work with voice control technology?

Voice user interfaces (VUI) are a hot topic in the public eye, but a deeper look reveals this technology is still in its infancy. We examine the biggest unsolved problems and resulting opportunities that must be solved before voice UI is truly humanistic or conversational.

This talk will be on Friday. 

Giving voice to your voice designs (en)

A unique opportunity to learn some basics about designing for voice interaction.

Designing for voice interaction can be an intimidating concept for a generation of designers trained primarily in visual principles and patterns. But there’s a greater need for voice designers than there are folks experienced in voice design. 

How do you know whether a leap into this emerging specialty may be just the right thing for your career? Odds are, your existing skills and creativity can be reframed to adapt to this new technology with the addition of some domain specific guidelines and creative lenses.

Who is the workshop for?

The workshop with Cheryl Platz is for designers who wish to learn about the logics in the voice user interface.

SECTION 1: STATE OF THE ART 

A brief history of voice user interface technology.

SECTION 2: LANGUAGE BEHIND NATURAL LANGUAGE A glossary of voice user interface design, including detailed definitions of key concepts specific to VUI. We dive deeper into the various stages of audio processing that translate a customer's speech into a signal the designer can work with.

SECTION 3: SITUATIONAL CONSIDERATIONS We walk through a number of the constraints and design pivots commonly applied to voice designs, like the importance of acoustic uniqueness and the appropriate use of grammars vs. natural language systems.

SECTION 4: BASIC GUIDELINES FOR SUCCESSFUL VOICE DESIGN We walk through seven guidelines for voice design in detail: important considerations like reincorporation, brevity and earcons along with process guidelines like audio storyboarding.

SECTION 5: DELIVERING A VOICE DESIGN The end-to-end design process is transformed from a visually-focused process to an IA and contentfocused process. New deliverables are proposed as we walk through a sample skill and see the deliverables created step-by-step.

SECTION 6: INTRO TO SKILLS We deconstruct the information architecture of skills on Alexa, Google, and Cortana - so that designers that wish to build their solutions can translate the designs. (We do not cover coding in this workshop).

Max 30 participants
Time: 09.00 - 15.00
Place: Netlife Design, Stenersgata 8, 0184 Oslo
Price: Only sold with Conference tickets, 10 600 + VAT

Workshops can only be purchased together with a Webdagene ticket.