FULL! - Creating a Customer Centered Crganization (en)
The workshop is full, but you can be on the waiting list. Choose VENTELISTE! - Creating a Customer Centered Organization when you sign up as usual.
Welcome to an exciting workshop with one of the world's foremost experts in the customer experience. Gerry has worked closely with customers worldwide, has written several textbooks on customer experience and is also a fabulous speaker and motivator. Customer experience trumps everything, but how to create a culture where customer experience is at the center of everything the organization doing?